FAQ / Info A-Z

harry’s home Vienna-Millennium Tower is located in the Millennium Tower, right on Handelskai—Handelskai 94–96, 1200 Vienna, Austria. The Danube Island is a 2-minute walk away, and it takes about 10 minutes to reach Vienna’s city center by car or public transportation. More than 100 stores, over 30 restaurants, bars, and cafés, as well as Austria’s largest movie theater complex, are located right within the Millennium City building complex.

Phone: +43 50 1214 1490
Email: wien@harrys-home.com
Website: wien.harrys-home.com

Monday through Saturday: 6:30 a.m. – 11:00 p.m.
Sunday and public holidays: 07:00 a.m. – 10:00 p.m.

Outside of these hours, 24-hour check-in is available through the Millennium City night porter. In case of an emergency, you can reach us 24/7 at +43 50 1214 1490.

By car, directly from the A22 (Danube River Highway). You can take the S-Bahn from Vienna Schwechat Airport (S7) to the Handelskai station—right outside the door—in 35 minutes without changing trains. The U6 subway line and the S1, S2, and S3 rapid transit lines also stop directly at Millennium City. The main train station is 16 minutes away by S-Bahn.

Check-in is possible from 4:00 p.m. If you arrive outside of reception hours, you can check in 24 hours a day through the night porter at Millennium City—please let us know in advance.

Check-out is until 11:00 a.m. If the bill has already been paid, simply place the key card in the checkout box at the front desk.

Payment can be made at the front desk in cash, by debit card, or by credit card. Accepted credit cards: American Express, Diners, Visa, and Mastercard. You can pay your bill on the day of departure starting at 7:00 a.m. or the evening before by 8:00 p.m.

Monday to Friday: 06:30 a.m. – 10:00 a.m.
Saturday, Sunday, and holidays: 7:30 a.m. – 11:00 a.m.

The breakfast buffet is served on the 4th floor.

Typical of Harry’s Home: a diverse selection of hearty—and sometimes homemade—foods and drinks. These include hot egg dishes made with free-range eggs from Hackls Marille in Atzelsdorf, fresh fruit salad, freshly baked cake, a wide selection of sausages, ham, and cheese, as well as muesli with various cereals and honey from the Hinteregger family’s own beekeeping project. Specialty coffees, tea, milk, cocoa, and fruit juices from Grubers Fruchtsaft in Putzing round out the selection.

With advance reservation: € 18.00 per person
In the breakfast room (no advance reservation required): € 20.00 per person
Children ages 7 to 11: € 10.00 per person
Children 6 years old and younger: free (if the accompanying adult has booked breakfast)

97 air-conditioned, non-smoking rooms in various categories: Standard Room, Standard Room with Danube View, Studio, Studio with Danube View, Superior Studio with Danube View, Apartment, and accessible rooms. Many rooms can be connected via connecting doors, making them ideal for families.

All rooms feature a bathroom with toilet, a flat-screen TV with free Sky Sport (Sky Sport Austria 1, Sky Sport Top Event), high-speed Wi-Fi, a safe, and—depending on the room category—a kitchenette or a fully equipped kitchen. Select units feature walk-in closets and views of the Danube.

Yes, free Wi-Fi is available throughout the hotel and in all public areas. Just select the “harry’s home” network—no password required.

Yes, upon request, you can have a Nespresso machine—including 5 capsules—delivered to your room for € 5.00 per day.

Yes, every room is equipped with a safe in the closet. The hotel cannot be held liable for the loss of valuables in your room—please store your valuables in the safe.

All rooms are equipped with an individually adjustable air conditioning and heating system. The fan coil unit automatically cools when the room temperature reaches 24 °C and heats when it falls below 21 °C. The target temperature can be adjusted individually within a range of -3 °C to +3 °C, and there are three fan speeds to choose from.

Yes, there are three wheelchair-accessible rooms available, some of which have a connecting door to an adjacent room. The entire building is wheelchair-accessible.

At harry’s home, out of consideration for the environment, regular room cleaning begins after the third night and takes place every three days. This allows us to conserve cleaning resources. You can read more about this in our ESG report.

If you’d like your room cleaned or your towels changed earlier or on a different day, that’s certainly possible. Just let the front desk know. We’re happy to accommodate your requests.

Yes, there is a coin-operated washing machine, dryer, and ironing station available at the service point on the 7th floor (€ 2.00 per wash or dry cycle). Laundry detergent is available at the front desk for € 1.00.

Yes, you can request additional towels at the front desk free of charge.

The Service Point in our lobby is open 24/7 and offers snacks, drinks, and personal care items. On the 7th floor, you’ll find the laundry service area, which includes a washing machine, dryer, and ironing station. Both areas are accessible 24 hours a day.

Harry’s Living Room on the 4th floor is our lounge, complete with its own library and a large TV. Here you can relax with a cup of tea or a snack, strike up a conversation with other guests, or order your favorite meal to the hotel via the delivery service. With plenty of seating areas equipped with charging stations, the space also serves as a workspace.

Absolutely. The spacious rooms and apartments offer plenty of room—even for larger families. Apartments with connecting doors can be combined to form even larger living units. Fully equipped kitchens make family life on the go easier.

Yes, children up to and including age 6 stay for free in the accompanying adult’s room (Kids4Free).

Yes, your well-behaved four-legged friend is more than welcome. The overnight stay fee is € 15.00 per day and includes the additional final cleaning fee. Please note that this amount does not include food.

Yes, underground parking spaces are available in Parking Garage 1 (3rd basement level) with direct access to the hotel. The cost is €20 per 24 hours. Tickets are available at the front desk or from the doorman. Information about monthly passes is also available at the front desk.

Yes, in cooperation with Millennium City, there are a total of 15 charging stations for electric cars available in the Parkgarage 1 underground parking garage (Type 2 outlet / EU Schuko outlet; operated by Wien Energie). Please bring your own charging cable.

Yes, you can book customized packages for a wide variety of occasions directly—from city trips to family vacations to long-term stays.

Yes. Gift certificates and package vouchers are available directly online and can be redeemed at any harry’s home hotel of your choice—the perfect gift for young and old alike.

From the Danube Island right outside the door, through the Green Prater, to attractions such as St. Stephen’s Cathedral, Schönbrunn, and the Prater—Vienna has something for everyone. We’ve compiled all our tips on sports, leisure, and sightseeing on the “Experiences” page.

Protecting our environment is important to us. We are committed to e-mobility, flexible room cleaning to conserve resources, and compliance with strict sustainability criteria, which are monitored by independent bodies as part of the EU Ecolabel and Austrian Environmental Label certification processes. You can find our current certificates HERE. You, too, can do your part—for example, by skipping daily cleaning or properly sorting your trash at the front desk.

Millennium Pharmacy, Ground Floor of Millennium City, Top 1. Phone: +43 1 240 90 80.

Yes, general practitioners, dentists, ophthalmologists, dermatologists, gynecologists, and physical therapists are all within easy reach. More information is available at the front desk.

Bank Austria is located on the first floor of Millennium City, Suite 54.

Yes, at the front desk: color copies are € 0.50 per page, and black-and-white copies are € 0.20 per page.

The Postpartner is located on the ground floor of Millennium City and is open Monday through Saturday.

Yes, Millennium City is home to over 100 stores, more than 30 restaurants, bars, and cafés, as well as Austria’s largest movie theater complex—all located within the same building complex. You can find a list of all the shops at millennium-city.at/shopping/ or at the front desk.

Yes, on the 4th floor.

No, harry’s home is a non-smoking hotel. Smoking is permitted only in the designated areas. If the fire alarm is triggered by smoking, you will be charged for the cost of the fire department’s response (approx. €1,500) as well as a special cleaning of the room (€200).

Yes, a first aid kit is available at reception.

Fire Department: 122
Police: 133
Emergency Services: 144
Europe-wide emergency number: 112

The emergency exits are marked with signs. The emergency plan, which includes the location of the nearest emergency exit, is posted on the inside of every room door.

Special corporate rates can be arranged for stays of a certain number of nights per year at any harry’s home hotel. Send an email inquiry to sales@harrys-home.com.